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Overview |
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On the surface, handing your
day-to-day operational problems to someone else sounds
glorious. But what happens if that “someone” doesn’t
quite take care of your business needs the way you
would? Or creates friction with your staff because their
work value has been diminished? Or worse yet, holds you
hostage because there is no practical way to transfer
those skills back in-house or to another vendor?
If you’re concerned about these issues, or about the
myriad of other difficulties you can encounter with
managed services, you’re not alone. But the good news is
that there is an alternative. TrekLogic has a different
philosophy: we customize our managed services around the
client, not vice versa. That means that we work
hand-in-glove with your people, augmenting but not
duplicating the talents you have in-house. With 7x24
operations in place, we have the bench strength to
support even the most demanding clients – in fact,
we currently support one of the world’s top 5 computer
vendors. |
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Services Highlight |
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Integrated Support Help Desk Services
/ Remote and On-site Infrastructure
Administration |
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TrekLogic offers a coordinated suite of managed services
aimed to keep customer critical servers running at peak
efficiency. To provide maximum cost containment, our
services are tiered and ranges from remote monitoring to
remote engineering and administration all the way to
on-demand on-site resources or even permanent presence. |
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Asset Management and Reporting |
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As your IT infrastructure grows, the ability to
efficiently manage your servers becomes more and more
important. If your IT organization is like many others,
you spend significant resources on day-to-day deployment
and management issues. Installing or updating end-user
software, inventorying hardware and software resources,
and the like, can be time-consuming and moving from
machine to machine to perform these chores isn't really
the best use of time or talent. |
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Vertical Solutions |
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Messaging and
Collaboration |
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In today’s business, we’re sharing more and more
information electronically. Services like e-mail and the
Internet have helped streamline communications and
enable new ways of collaborating. A well design
messaging and collaboration solution will definitely
help your business. |
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Mobile
Solutions |
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Using mobile handheld devices to connect to corporate
email and application servers, allow mobile workers to
be more responsive, stay collaboratively informed, and
leverage corporate data with greater flexibility than
what is possible with desktop and notebook PCs |
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